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All Systems Operational

Uptime over the past 90 days. View historical uptime.
Rooms Operational
90 days ago
100.0 % uptime
Today
Media/CMS Operational
90 days ago
100.0 % uptime
Today
Client Websites Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
99.95 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
AlwaysOn Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
99.97 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Media/CMS Operational
90 days ago
100.0 % uptime
Today
Client Websites Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Delayed voice calls at the carrier
Resolved - Alert performance has remained healthy following our carrier's deployment of additional resources. We will continue to actively monitor Alerts performance throughout the week to ensure efficient delivery.
Jan 25, 20:06 CST
Update - Our carrier partner has confirmed that they have deployed additional resources and as a result, Alert voice call turnaround time has begun to improve. We will continue to monitor services and ensure that Alert delivery is as efficient as possible.
Jan 25, 17:15 CST
Monitoring - Our carrier partners are currently observing delays with voice calls. Alerts sent during this time may take longer to complete, and analytics may take longer to populate. Alerts are still being successfully sent, please do not send duplicate Alerts at this time.
Jan 25, 12:42 CST
Jan 24, 2026

No incidents reported.

Jan 23, 2026
Microsoft 365 - Degraded Service
Resolved - Microsoft 365 services have returned to normal operation.
Jan 23, 09:10 CST
Monitoring - Microsoft has reported that Microsoft 365 services are currently experiencing degraded service functionality. Their service issues currently impact email delivery, which may impact the following Apptegy services:
- Delivery of Alerts sent to email providers that utilize Microsoft 365 may be delayed
- Delivery of 2FA (2 Factor Authentication) codes used to authenticate Staff or Guardians when logging in

https://status.cloud.microsoft/
Jan 22, 17:07 CST
Jan 22, 2026
Jan 21, 2026
Alerts Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 23:32 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 23:05 CST
Scheduled - Alerts may experience delayed responses during this time.
Jan 21, 23:00 CST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Verizon service outage in North America
Resolved - Verizon has confirmed their outage was resolved yesterday, January 14th, at 10:15 PM Eastern Time.

https://www.verizon.com/about/news/update-network-outage
Jan 15, 11:17 CST
Monitoring - Verizon is currently experiencing service outages in North America. The following Apptegy services could be impacted:

- Alerts (both SMS and Calls) sent to Verizon users may be delayed
- Analytics for Alerts sent to Verizon may take longer to populate
- Guardians attempting to login via 2FA may not be able to receive codes if their cellular service is provided by Verizon.

Other cellular carriers like Xfinity Mobile may be impacted due to their reliance on the Verizon network.
Jan 14, 13:37 CST
Jan 14, 2026
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