Microsoft SSO unavailable for login

Incident Report for Apptegy

Resolved

Our team has finished monitoring and has observed no further Microsoft SSO availability issues. This is Resolved.
Posted Sep 30, 2026 - 08:50 CDT

Monitoring

A fix has been implemented for accounts that could previously not log in using Microsoft SSO, our team will continue to monitor it for the rest of the day.
Posted Sep 29, 2026 - 11:55 CDT

Update

Our team has identified the cause of the Microsoft SSO login unavailability and a fix is currently being worked on, we will follow up with additional information by 11:30am CDT.
Posted Sep 29, 2026 - 10:40 CDT

Identified

Our team has identified the cause of the Microsoft SSO login unavailability and are working to resolve the issue, we will follow up with additional information by 10:30am CDT.
Posted Sep 29, 2026 - 09:32 CDT

Investigating

Our team has identified an issue where some users are unable to log in using Microsoft SSO. We are investigating the root cause and will follow up with additional information by 9:30am CDT.
Posted Sep 29, 2026 - 08:36 CDT
This incident affected: Other Services.