CMS Search Partial Outage

Incident Report for Apptegy

Resolved

Update:
The issue affecting CMS Search has been fully resolved as of 9:50 PM CST. Performance has returned to normal.

✅ Stay Updated: Visit status.apptegy.com for future service updates.
Posted Jul 29, 2025 - 21:51 CDT

Update

What’s Happening?
We are aware of an issue impacting CMS Search. We have identified the issue and are monitoring for resolution.

Next Steps:
We expect to share another update by 10 PM CST.

✅ Stay Updated: Visit status.apptegy.com for real-time updates.

Thank you for your patience as we work to resolve this issue.
Posted Jul 29, 2025 - 21:35 CDT

Update

We are continuing to investigate this issue.
Posted Jul 29, 2025 - 21:12 CDT

Investigating

What’s Happening?
We are aware of an issue impacting CMS Search. Users may experience slow search load times or searches timing out.

Our engineering team is actively investigating, and we will provide an update as soon as we have more details.

Next Steps:
We expect to share another update by 9:30 PM CST.

✅ Stay Updated: Visit status.apptegy.com for real-time updates.

Thank you for your patience as we work to resolve this issue.
Posted Jul 29, 2025 - 20:17 CDT
This incident affected: Media/CMS and Client Websites.
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