Delayed Alerts processing

Incident Report for Apptegy

Resolved

On the evening of April 15th, 2026 between 5:30 PM and 8:00 PM CDT, we observed instances where Alerts were delayed and a small number of Alerts were not successfully generated. In some cases, Alerts appeared as "Published" in Analytics but did not reach recipients. Our engineering team identified the root cause and implemented the necessary changes to address this issue.

Posted Apr 15, 2026 - 17:30 CDT