Apptegy chat support is currently experiencing degraded performance

Incident Report for Apptegy

Resolved

Our third party partner has addressed the underlying performance issue, and our team has verified that our support chat has returned to normal operation.

Posted Aug 03, 2026 - 14:17 CDT

Identified

Apptegy support chat is currently experiencing degraded performance due to an issue with our third party partner, Fin (Intercom). We are working with them to resolve this issue as quickly as possible. We will continue to update our status here as we have more information. Please reach out to your Client Success Manager if you need anything in the meantime.

Posted Aug 03, 2026 - 09:27 CDT

This incident affected: Third Party Services.